Book Securely Guarantee
From the moment you book until your trip is done, we’re here to help your stay go right.
Before your Stay
- We only use highly secure vendors who employ cutting-edge bank-level data encryption and fraud detection technology to protect your financial information and to protect you against unauthorized transactions.
- When you book direct with us, you are selecting a host who consistently provides great experiences for guests so you can feel confident about the property description, photos, and amenities. We are a VRBO Premier Host and AirBNB Super Host!
- Premium customer service available 24/7 to answer any questions that come up during your stay.
- We promptly refund your damage deposit. We won't charge you for broken dishes, clogged toilets, a stained sheet, broken lamp, etc. We understand accidents happen and we are very reasonable. But if you have a huge party and do major damage to our home, you will receive pictures and a detailed explanation of every charge.
- We are always happy to give you a 5-star review and we hope you enjoyed your stay enough to do the same. If you do, we offer 5% off your next stay.
CANCELLATION POLICY
100% refund for cancellations made more than 60 days from arrival date.
50% refund for cancellations made more than 30 days from arrival.
No refunds for cancellations less than 30 days from arrival.
100% refund for cancellations made more than 60 days from arrival date.
50% refund for cancellations made more than 30 days from arrival.
No refunds for cancellations less than 30 days from arrival.
